Effective Date: February, 2026

This Privacy Policy explains how Perfect Pieces Puzzle Company (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit or interact with our website, www.perfectpiecespuzzleco.ca (the “Site”), and when you purchase goods or services from us.

Consent: By using our site, users agree that they consent to:

1. The conditions set out in this privacy policy; and
2. The collection, use, and retention of the data listed in this privacy policy.
3. Information We Collect

• Information You Provide:
  • During Purchase: When you place an order, we collect information such as your name, billing address, shipping address, email address, phone number, and any files you upload for printing.
  • Contact Forms: When you contact us through our contact forms, we collect the information you provide, such as your name, email address, and the content of your message.
  • Uploaded Files: Any images or files submitted to us for printing are used solely for the purpose of fulfilling your order and are not shared, sold, or used for any other purpose without your consent.
• Information We Automatically Collect:
  • Log Files: We automatically collect certain information about your device and your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, and information about how you interact with our Site (such as the pages you visit and the links you click).  
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support marketing efforts. You may control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.We may use analytics tools such as Google Analytics and Meta (Facebook) Pixel to understand how visitors use our website and to improve our marketing efforts. These tools may collect information such as IP address, device type, and pages visited.
  • Analytics and Tracking Tools: We may use third-party analytics tools such as Google Analytics and Meta (Facebook) Pixel to collect information about how visitors use our website. These tools may collect information such as IP address, browser type, device information, pages visited, and time spent on pages to help us improve our website and marketing efforts.

2. How We Use Your Information

We use the information we collect to:  

• Process and fulfill your orders.
• Communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.  
• Improve our Site and services.
• Personalize your experience on our Site.
• Send marketing communications only if you have opted in to receive them. You may unsubscribe at any time.
• Protect against fraud and other illegal activities.
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist with business operations, such as shipping carriers (for example, Canada Post) and marketing platforms (for example, Mailchimp). Payment is currently accepted by e-transfer or cash and is not processed directly through this website.
• WooCommerce: WooCommerce may collect certain data about our store’s visitors and customers to improve your platform and provide analytics.
• Legal and Safety: We may disclose your information to law enforcement or other authorities if we believe it is necessary to comply with a legal obligation, to protect and defend our rights or property, or to protect the safety of our users or others.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  

4. Data Security

We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.  

Customer images and order details are retained only as long as necessary to complete the order and maintain business records.

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is completely secure.

5. Your Rights

• Access and Correction: You may have the right to access and correct the personal information we hold about you.
• Data Portability: You may have the right to receive your personal information in a portable format.
• Data Erasure: You may have the right to request that we delete your personal information.
• Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site and updating the “Effective Date” at the top of this page.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@perfectpiecespuzzleco.ca.

      9.   Consent and Marketing Communications

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

If you subscribe to our email list or opt-in to receive marketing communications, we may send you promotional emails. You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

      10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

This Privacy Policy complies with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).